Questions & Answers

Common Questions Asked By Our Customers

SHOPPING INFORMATION

Delivery charges for orders?

Fixed ₹20 for every order you make, Free Delivery Will Be Provided On Selected  Days

How long will delivery take?

1-2 Days

Order will be delivered within 1-48 HOURS

What is HayiCart warranty?

The warranty provided by hayicart.com which gives protection to your product from packing stage to delivery stage.

What is the benefit of HayiCart warranty

Your product will get be protected by Our HayiCart secure service in order to insure a damage less delivery to your door step 

How long i can apply for warranty service?

Usual HayiCart Warranty applicable until the delivery date + 1 day. Other Extended warranty will be applicable until it got expired.

Whats to do if i got delivered a wrong product?

You can connect with our support team via WhatsApp

How to get C.O.D service?

Choose Cash On Delivery On Checkout Page

How do i register a complaint?

You can connect with our support team via WhatsApp

Where can I view my sales receipt?

You can download a digital invoice(not GST invoice) via My Account Page, A GST invoice will be attached with your shipment

Warranty available for all products?

No, Warranty is applicable for selected products only. Warranty applicable products will be marked with special warranty symbol.

How do I return an order?

You can connect with our support team via WhatsApp

How the Return service is connected to Warranty?

Return service is covered in the HayiCart Warranty service which gives warranty for the products you ordered.

What is covered in HayiCart Warranty

Default HayiCart Warranty covers “Manufacturing Defects” and “Delivery Errors” only. If the product have extended warranty then it will be marked as extended warranty product. You will be able to apply for warranty service within the warranty period.

How to change my ordered item?

You can’t change your item if the order is placed

What to do if my order is't get delivered?

You can connect with our support team via WhatsApp

How do i cancel my order?

You can connect with our support team via WhatsApp 

PAYMENT INFORMATION

Is this website is secure?

Yes, we are using highly encrypted secure service to manage our data. Also we have a encrypted SSL certificate to transfer data securely

My payments are secure?

Yes, we are using highly encrypted secure service to manage our data. Also we have a encrypted SSL certificate to transfer Payment data securely

Which payment gateway is used?

We are using “Razorpay” and “PayTm” payment gateways to insure secured payments